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Ocean Freight Customer Service

Job title: Ocean Freight Customer Service
Location: Jakarta
Specialisation: Logistics and Supply Chain
Salary: IDR 104,000,000 - 169,000,000 (Annual)
Reference: PR/122362
Contact details: Dytea Armellia
Contact email: dytea.armellia@jac-recruitment.com
Job published: August 23, 2024 18:22
Work Arrangement: Onsite

Job Responsibilities:

  • Monitor & report on freight performance and status.
  • Select appropriate partners.
  • Negotiate with carrier.
  • Maintain customer relationships.
  • Develop & implement carries strategies.
  • Analyze sales data & establish target lanes.
  • Arrange timely alternative transportation.
  • Oversee freight delivery & ensure goods are in order.
  • Collaborate for new business opportunities.
  • Sub-lead the team to perform key duties mentioned before.

 

Job Requirements:

  • 5+ years of work experience in freight forwarding.
  • Bachelor with related degree is preferred.
  • Having knowledge about customs regulations, basic cargo, dangerous goods cargo & shipping lines.
  • Skilled in PEB/PIB, BL Creation, and Manifest, familiarity with CargoWise is highly preferred.
  • Business in English.