Our client is a data security company in digital authentication and transaction security which operates globally in providing end to end solutions such as secure hardware, operating systems, software application, etc.
Responsibilities:
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Delivering effective sales skills trainings to the sales teams.
- Coaching sales teams and helping them in applying training content to real life situations.
Requirements:
- At least 3 years of experience within a B2C Sales or Telesales role, ideally within the IT Services industry.
- Possess excellent interpersonal as well as written and verbal communication skills.
- Excellent networker & relationship builder.
- Strong team player who can manage multiple stakeholders.
- Possess strong analytical skills and are comfortable dealing with numerical data.