Our client, who is a Pilates Studio is seeking for the brightest individual to become an exceptional Club Manager in their ever-growing team. In this role you will be in charge you will be responsible for overseeing the day-to-day operations of the club in their Studio in South Jakarta.
Job Description:
- Manage the day-to-day operations of the studio, ensuring a clean, safe, and organized environment.
- Schedule and oversee maintenance and cleaning services.
- Ensure all equipment is properly maintained and in good working order.
- Provide exceptional customer service, addressing client inquiries and concerns promptly and professionally.
- Develop and maintain strong relationships with clients to enhance retention.
- Handle client bookings, cancellations, and rescheduling efficiently.
- Recruit, hire, train, and manage studio staff, including instructors, front desk personnel, and cleaning staff.
- Create and manage staff schedules to ensure adequate coverage for all classes and studio hours.
- Conduct regular staff meetings and performance reviews.
Requirements:
- Bachelor's degree in the related field (e.g. Sports Management, Sport Science, Business Administration) is preferred.
- Strong leadership and management skills.
- Excellent interpersonal and communication skills.
- Proven experience in the fitness or wellness industry is mandatory.
- Proven knowledge of club operation and industry trends.
- An individual with a customer-service oriented mindset.
If this opportunity sounds of interest to you then please send your resume to the quick apply button at the bottom of this page.